Looking through `Excellence, Part 1´ (and reflecting back on ‘Please shut your marketing mouth´) I wonder how many programmes really care about how good their SGs are. Paul put his finger on it when he said ` professions have very high standards and very low tolerance of failure, and those who fail have to leave the profession.´ Wow! A revolutionary thought on Savings Revolution!! I jest. I think that maybe half of our programmes have high standards and a low tolerance of failure. Most others, I think, subscribe to high standards, and don’t really worry that much if they fall short - or if, here and there, bad stuff happens.
OK, bad stuff does happen. It can’t be prevented. But it CAN be minimised.